Privacy Policy

Last updated: September 19, 2026

Privacy Policy

Thank you for using VCarePaws (the "Service"), including the Health Tracker and Diet Formulator products. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

What data we collect

Account information: email, name, and authentication-related information.

Pet and product data: information you enter into our tools (for example health logs, recipes, and related notes).

Subscription and billing: subscription status and billing metadata. Payment card numbers are processed by our payment provider and are not stored on our servers.

Usage and technical data: IP address, device/browser type, cookies, and usage events that help us operate the Service and detect abuse.

How we use your data

We use data to operate your account, provide product features, process subscriptions, improve reliability and security, and provide support.

Sharing

We do not sell your personal information. We may share data with service providers who help us operate the Service (such as hosting or payment processors), or when required by law.

Data retention and security

We retain account and product data while your account is active and as needed for legitimate business and legal purposes. We use reasonable safeguards to protect information.

Your choices

You may update account details in the product, request support regarding your data, or close your account subject to applicable law.

Contact: For privacy questions, use the support options available in the relevant VCarePaws product.